At your service! Technical Support

Call toll free: 888.837.8936

You won't be disappointed.

You are here: Home \ Products \ Support

TECH SUPPORT

Consignment Success Software includes 90 days of free Technical Support.

Best Consignment Software Includes 60 days of free Technical Support.

After the initial free Support, the cost of Technical Support is $100 per year.
If you find that your Technical Support has expired you may purchase either in one year increments ($100) or by incident ($45)

Purchase Annual (12 months) Support: $100

Purchase Incident Support: $45

For sales or technical support assistance, we are available and looking forward to your call !

Technical Support and Assistance is available during the following times :

Monday through Friday : 9:00 AM - 5:00 PM Eastern Time
Don't hesitate to call, our toll free support line is always being forwarded. Leave a message and we will get back to you ASAP.

toll free 888-837-8936

What Technical Support covers :

Our Technical Support and assistance consists of unlimited technical support covering all components and features of the program, their use and application. In those occasional instances where a power failure or user input error errors have caused minor data file corruption our technical support covers that correction of data as well.

The greatest majority of technical support issues are resolved over the phone with a single call. In those other instances where it is necessary to work with the actual data sent via e-mail, the repaired or corrected data is typically returned within an hour of its receipt. With current technical support, the user is eligible for free program updates.
What Technical Support does not cover:

We can not accept the responsibility of providing technical support on software from other vendors, including Windows and the various Internet browsers, Networking setups and Hardware items in general. If you find you are having computer problems in general, we suggest Your Tech Online.

"How to" training is not covered under normal technical support, CCE will provide this training at an hourly rate by appointment only.

COMPUTER PROBLEMS?

In those instances where the problem is either hardware related, or having to do with another program, we have made arrangements with the leading online technical support

YourTechOnline.com. They are now part of Support.com and, for a fee, are available 24/7, their highly trained technicians use the power of the Internet and specialized software to securely access your computer.